Rogers Communications is a Canadian communications and media company that provides wireless services, cable television, telephone services, and Internet connectivity with significant additional telecommunications and mass media assets. The company experienced a major outage in July 2022 that affected millions of its customers. The outage was caused by a network system failure following a maintenance update in the core network which caused some of the routers to malfunction.
In April 2021, Rogers experienced another outage that lasted for several hours. The company's chief technological officer said it was caused by a software issue.
In 2022, Cloudflare suggested that the outage was due to internal causes. It identified spikes in BGP updates and withdrawals of IP prefixes, noting that Rogers was not advertising its presence, causing other networks to not find the Rogers network.
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- [https://www.cbc.ca/news/business/rogers-outage-1.5992954](https://www.cbc.ca/news/business/rogers-outage-1.5992954)
- [https://en.wikipedia.org/wiki/2022_Rogers_Communications_outage](https://en.wikipedia.org/wiki/2022_Rogers_Communications_outage)
- [https://dailyhive.com/vancouver/rogers-outage-cause](https://dailyhive.com/vancouver/rogers-outage-cause)
- [https://www.reuters.com/business/media-telecom/rogers-communications-services-down-thousands-users-downdetector-2022-07-08/](https://www.reuters.com/business/media-telecom/rogers-communications-services-down-thousands-users-downdetector-2022-07-08/)
- [https://www.ctvnews.ca/business/what-we-know-about-the-network-system-failure-that-led-to-the-rogers-outage-1.5982790](https://www.ctvnews.ca/business/what-we-know-about-the-network-system-failure-that-led-to-the-rogers-outage-1.5982790)
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